I purchased multiple Passes and received an Epic Coverage refund under one of the Passes. Please call 1-87 and reference your existing refund request number to follow up on a pending refund request. How do I follow up on the status of a pending refund request? Please see the Epic Coverage Terms & Conditions for terms and limitations on refund coverage, as well as details on refund eligibility and amounts. The use of your Pass at Partner Resorts or outside of the Core Season, including early season use of EDGE Cards (or other products with similar offerings), will count towards the number of days you have used your Pass for purposes of determining the amount of any refund for which you may be eligible. Your refund eligibility and amount will vary based on the type of Pass you purchase, your Epic Coverage elections, and the number of days you use your Pass. If a Qualifying Personal Event prevents you from being able to use your pass, you may be eligible for a refund. If a Qualifying Resort Closure occurs, refund eligibility and amount will vary based on the type of Pass your purchase, your Epic Coverage elections, and the number of days you use your Pass.

How is my Epic Coverage refund determined?Įpic Coverage provides refunds for certain resort closures that occur during the Core Season (December 7 through April 17 ) due to disease, war, terrorism, and covered natural disasters.

Please see Epic Coverage Terms and Conditions for full details.

Vail Resorts does not offer any other Pass insurance for purchase. No, Epic Coverage does not reimburse guests for personal medical expenses.Įpic Coverage is included at no charge with all eligible Passes and provides protection across a range of Qualifying Personal Events and Qualifying Resort Closures. Please see Epic Coverage Terms and Condition s for more information.ĭoes Epic Coverage provide reimbursement for personal medical expenses? Epic Coverage provides refunds if you are unable to use your pass during the Core Season (Decemver 7 through April 17) because the municipality, county, state, province, or country in which your permanent residence is located is subject to a mandatory governmental “stay-at-home” or “shelter-in-place” order lasting thirty (30) or more consecutive days, at least seven (7) days of which are during the Core Season. Does Epic Coverage provide a refund if I am unable to use my pass due to a travel advisory recommending that I not travel or a quarantine instituted by a state, province, county, or municipality that is applicable to my home?Įpic Coverage does not provide a refund for quarantines or travel advisories that apply to your home.

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